Rajaji Games Privacy Policy — Your Complete Guide to Data Protection

Rajaji Games ("we", "us", "platform") is fully committed to protecting the privacy of its members. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the steps we take to keep your information secure.

This policy applies to the Rajaji Games website, mobile app, and all digital platforms. By visiting rajajigames.com or creating an account, you agree to all terms of this Privacy Policy.

Our Privacy Policy is updated regularly. The latest version will always be available on this page.

Rajaji games collects only the information that is necessary. Data comes from two sources — information you provide directly, and information collected automatically while you use the platform.

Rajaji games uses your data only for specific, clearly defined, and lawful purposes. We never misuse your information or use it for any other purpose without your consent.

• Account Management: To manage registration, login, KYC verification, and account security.
• Transaction Processing: Managing all deposits, withdrawals, and payment-related activities.
• Service Improvement: To improve platform performance and the overall user experience.
• Fraud Prevention: To detect and prevent fraud, money laundering, and other illegal activity.
• Contact: For important notices, promotions, and support-related communications.
• Legal Compliance: To meet regulatory compliance requirements.
• Personalization: To deliver content and offers tailored to your preferences.

Your explicit consent is obtained before your data is used for marketing purposes. You can opt out of marketing communications at any time.

Rajaji Games never sells your personal data. Information is only shared with third parties in the limited circumstances outlined below.

• Payment Processors: Necessary information is shared with payment gateways such as Mobile Pay, Nagad, and others to process your transactions.
• Identity Verification Service: Limited data may be shared with identity verification providers as part of the KYC process.
• Legal Obligations: Data may be disclosed in response to a valid court order or regulatory directive.
• Fraud Prevention: Limited data may be shared with fraud detection agencies.

Rajaji Games retains your data only for as long as necessary. Once the purpose for which it was collected has been fulfilled — or any legal retention period has expired — your data is securely deleted.

• Active Account: Your data is retained for as long as your account remains active.
• Closed Account: Data is typically retained for up to 5 years after account closure, as required by law.
• Financial Records: Transaction data is retained for up to 7 years.
• Communication Log: Support conversations are retained for up to 2 years.

If you request account deletion, we will erase all data not subject to legal obligations within 30 days.

Rajaji Games uses cookies and similar technologies on its website. Cookies are small files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Tracks platform performance to help improve our services.
• Marketing Cookies: Used to show relevant offers and promotions. You can control this at any time.

As a Rajaji Games member, you have the following rights over your personal data. To exercise any of these rights, contact us at support@rajajigames.com.

• Right to Access: You can request to view the personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Object: You can object to your data being used for marketing or profiling purposes.
• Data Portability: You can obtain a copy of your data in a readable, portable format.

Requests are typically responded to within 30 days of receipt.

Rajaji Games protects your data using industry-leading security standards. Our security team monitors the platform 24/7.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall: Advanced firewalls block all unauthorized access attempts.
• Two-Step Verification: Two-factor authentication (2FA) is available for your account.
• Regular Audits: Regular security audits are conducted by third-party organizations.
• Limited Access: Only authorized personnel have access to your data.

Rajaji Games is strictly for users aged 18 and above. We never knowingly collect data from anyone under 18.

If we become aware that data has been collected from a minor, we will immediately delete that data and close the associated account.

If you become aware of a minor using an account, please notify us immediately at support@rajajigames.com.

Rajaji Games reserves the right to update this Privacy Policy at any time. You will be notified of any changes through the methods described below.

• The "Last Updated" date at the top of the page will reflect any changes.
• For major changes, a notice will be sent via email or posted on the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Data Protection Team.

We take all your concerns seriously and work to resolve them promptly. Rajaji Games is committed to standing by you and protecting your privacy at every step.