Your well-being is our priority

Rajaji Games Complete Responsible Gaming Guide & Support Center

Gaming should be a source of entertainment, not anxiety. At Rajaji Games, all the tools and support you need to play responsibly are always within reach.

18+ Only Limit Controls Self-Exclusion 24/7 Support
18+
Age restriction is mandatory
24/7
Support services active
5
Safety tools available
100%
Confidential Support

Why is responsible gaming important?

Rajaji Games believes gaming is a joyful form of entertainment — when enjoyed in a mindful and controlled way. Responsible gaming isn't about playing less; it's about making informed decisions and knowing your own limits.

We understand that life comes with stress and challenges. But when gaming becomes a way to escape those pressures, it can turn into a problem. Rajaji Games helps you recognise that line — and stay on the right side of it.

Our responsible gaming commitment goes beyond words — it's put into practice through our tools, limit controls, and support services.

Keep in mind: Gaming is for entertainment. Never play with borrowed money or funds meant for essential expenses.

🎯
Set your goals

Decide in advance how much time and money you're willing to spend.

⏱️
Take a Break

Taking regular breaks is part of a healthy gaming habit.

💰
Stick to your budget

Don't chase your losses with bigger bets.

🤝
Get help

Asking for help when you need it is a sign of strength, not weakness.

Our Responsible Gaming Commitment

What we're actively doing to support responsible gaming at Rajaji Games.

🔞
Age verification system
Age verification is mandatory when registering on Rajaji Games. No one under 18 can create an account or play. This is confirmed through our KYC process.
💳
Set deposit limits
Set your own daily, weekly, and monthly deposit limits. Any reduction takes effect immediately; increases require a 24-hour waiting period.
⏰
Session time limits
Decide in advance how long you'll play each day. You'll receive an automatic alert when your time is up — helping you avoid lengthy, unplanned sessions.
🧘
Break & Cooldown
You can take a break from 1 day up to 6 weeks. During this time, you won't be able to access your account or place any bets. It's a highly effective way to protect your mental well-being.
🚫
Self-Exclusion
You can initiate a long-term self-exclusion (6 months to permanent) at any time. During this period, we will also suspend all marketing communications to you.
📊
Reality Check
Automatic alerts appear at set intervals — showing how long you've been playing and how much you've won or lost. It keeps you aware of where you actually stand.

Recognizing the Signs of Problem Gaming

The first step to responsible gaming is recognizing the problem. If you notice any of the signs below in yourself, it may be time to seek help.

  • Chasing losses by placing bigger bets to try to win back money
  • Lying to family or friends to cover up your gaming
  • Using money set aside for essential expenses (rent, food, bills) to play
  • Feeling unable to stop playing
  • Feeling restless or irritable when not gaming
  • Cutting back on sleep, work, or family time to play
  • Borrowing or taking out loans to fund gaming
  • Unable to enjoy yourself without gaming

If you notice even one of these signs, seek help. There's no shame in it.

Follow safe gaming guidelines

Follow these simple guidelines for responsible gaming on Rajaji Games.

Play for fun only

Don't treat gaming as a source of income. It's entertainment, not an investment.

Accept losses as part of the game

Wins and losses are both part of gaming. Feeling frustrated after a loss is natural — but don't chase it with bigger bets.

Don't make decisions based on emotion

Avoid gaming when you're angry, upset, or stressed. Clear-headed decisions are always the best ones.

Share with a loved one

Let a family member or trusted friend know about your gaming habits. An outside perspective can be genuinely helpful.

Safety tools at your fingertips

These tools are always available in your Rajaji Games account settings and can be used at any time.

Immediate Effect
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Reductions take effect immediately, but increasing a limit requires a 24-hour waiting period.
Immediate Effect
Session time limits
Set a daily time limit for how long you spend on the platform. You'll receive a warning 15 minutes before your session ends, and the session will close automatically once the limit is reached.
Immediate Effect
Loss Limit
Your session will automatically stop once you've lost a set amount. This protects you from significant financial loss.
1–42 days
Cooldown Period
Temporarily suspend your account for anywhere between 1 day and 6 weeks. During this period, no deposits or bets can be placed.
6 Months–Permanent
Self-Exclusion
Close your account for 6 months, 1 year, or permanently. During this time, all bonuses and promotional communications are paused and no new account can be opened.
Regularly
Reality Check
Automatic reminders appear every 30, 60, or 90 minutes — showing how long you've been playing and how much you've won or lost. It keeps you grounded in reality.

To use these tools, log in and go to Account Settings > Responsible Gaming.

How to set your limits

Set your gaming limits in just a few simple steps.

1
Log in to your account

Log in to your Rajaji Games account and click the profile icon in the top right corner.

2
Go to Settings

Select "Account Settings" from the dropdown menu.

3
Open the Responsible Gaming tab

Click on the "Responsible Gaming" tab.

4
Choose the tool that works for you

Deposit limits, session time, loss limits, or self-exclusion — pick whatever works for you.

5
Confirm

Enter the amount or duration and click the "Confirm" button. A confirmation message will be sent to your email.

Self-assessment

Use the questions below to check your gaming habits.

1. Have you ever spent more than your budget on gaming?

You're doing great!
Your gaming habits appear to be in a safe range. Stay mindful and keep to your limits.
You may want to take caution.
Some of your answers are concerning. Please set your limits or reach out to us at support@rajajigames.com.

Rajaji Games Responsible Gaming Policy

Rajaji Games is the trusted platform for millions of gamers across Bangladesh. We know gaming plays a significant role in our users' lives — which is why our commitment to responsible gaming isn't just on paper. It's reflected in every feature and service we offer.

Responsible gaming isn't about having less fun — it's about making the fun last. Knowing your limits keeps the experience enjoyable in the long run. At Rajaji Games, every member has the option to set personal limits, and that's a value we stand by.

Our trained support team is available 24/7. If you or someone you know is struggling with gaming, reach out to us today. We'll provide assistance with full confidentiality.

Family Protection

If there are children or teenagers at home, use parental control software on your devices. Rajaji Games never provides services to anyone under 18. However, keeping your password secure is your responsibility.

Mental Health & Gaming

During times of stress, anxiety, or low mood, gaming can feel like a quick escape — but over time it tends to make things worse. If you're struggling with your mental health, please seek professional support. As part of responsible play at Rajaji Games, we encourage you to game only when you're in a healthy headspace.

Financial Planning & Gaming

Set aside a separate budget for gaming — money you can afford to lose without it affecting your household. When you receive your salary or income, cover all essential expenses first. Only use whatever's left in your entertainment budget for gaming. Playing on borrowed money or credit is always a bad idea.

Our Commitment to Your Safety

Rajaji Games actively monitors for problematic gaming patterns. If our system detects unusual behavior — such as a sudden spike in deposits or extended play sessions — we'll reach out to the member and offer support. This is part of our responsible gaming commitment.

Need help?

We're here for any gaming-related concerns. We'll help you confidentially.


support@rajajigames.com

24/7 support available

Responsible Gaming FAQs

Yes, any withdrawable balance in your account during self-exclusion can be reclaimed. Contact the support team and they'll help you complete the process.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour cooling-off period — this is intentional, to prevent impulsive overspending in the heat of the moment.

No. Opening a new account on Rajaji Games during a self-exclusion period is strictly prohibited. Our system automatically detects and blocks any new registration attempts.

If a family member is struggling with a gaming problem, reach out to us at support@rajajigames.com. Our team will assess the situation confidentially and provide the right support. Professional counseling referrals are available when needed.

At the interval you set (30, 60, or 90 minutes), a popup will appear on screen showing how long you've been playing, your total deposits, and your overall win/loss summary. You can then choose to continue playing or stop.
Start your safe and enjoyable gaming journey

Join Rajaji Games — where entertainment and safety go hand in hand. We're with you every step of the way with all the responsible gaming tools you need.

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